Customer service representative

Duties:

The successful candidate will be required to provide excellent customer service to clients while enhancing their trading experience with Eksofinance. Assisting clients worldwide through a live support, Answering e-mails , assisting with the opening of client accounts, amending existing accounts, maintaining client records and liaising with appropriate departments. Impeccable telephone etiquette and management, Handling of Back office queries, Supporting clients with technical and troubleshooting issues, Dealing with complaints of a varying nature promptly and effectively, Providing support and troubleshooting on Meta Trader platforms.

Requirements:

Knowledge of English, Excellent knowledge of any other foreign language will be plus, Excellent spoken and written communication skills required, Ability to work efficiently under pressure, Excellent computer skills (Microsoft Excel and Word) Knowledge of Meta Trader platforms will be considered an advantage.Candidates proved suitable for the position will be notified. If you are seeking a position that is not listed in the above job openings, we would be delighted to have your CV to take into consideration for any future job openings. You can email us your CV at

info@sz7traders.co